Frequently Asked Questions
How much are tickets?
There are three ticket types:
Half Day ticket £30 (includes 1 x 1 hour workshop)
Full Day ticket £40 (includes 2 x 2 hour workshops or 1 x 2 hour workshop)
Additional workshops can be added to your day at £10 per 1 hour workshop and £18 per 2 hour workshop
Online ticket £15 - Access to the full online programme or live workshops, recorded tutorials, talks and activities to download.
Please note all tickets are non-refundable and you can read our refund/cancellation policy here
Where can I buy tickets?
Tickets are available to buy on our website.
Ticket drop for mailing list members will be available from 20th July
Tickets for general sale available from 27th July
Additional workshops can also be purchased from our website or at the event, subject to availability
I’ve already bought my festival ticket, can I add more workshops at a later date?
Yes! If you’ve already bought your ticket and you decide a later date that you want to add a workshop or two to maximise your crafty experience, you can purchase additional workshops from our website, subject to availability. There is an ‘extra workshop’ option at the ticket purchase stage on our site.
What about Covid?
We’re keeping up-to-date with Covid-19 government guidance and events industry standards, and are regularly reviewing our plans and the many different ways we’ll be keeping our audience, artists, vendors and staff safe. We will update our plans here closer to the event date to reflect any changes in guidance.
The event has a mix of indoor and outdoor spaces. Numbers will be limited in indoor workshop spaces with seating arranged to allow of social distancing. We are recommending the wearing of masks indoors whilst moving through spaces, masks may be removed at workshops once you are seated. We will have plenty of sanitation stations around the site and all equipment will be cleaned before and in between workshop sessions.
Should the event need to be cancelled we will offer the option to roll over your ticket to 2022 or to request a refund.
Any specific concerns please contact us here email@example.com
Will my ticket be refunded if I can't attend due to a positive Covid test?
Unfortunately tickets are non-refundable, you will still be able to access online content. We will accept ticket transfers if you wish to pass your ticket on to someone else. Please contact us at firstname.lastname@example.org with the details.
Is the site accessible?
Most of the workshop spaces in the hall and the marketplace are wheelchair accessible - we are using a space on the first floor which doesn't have lift access. Please let us know your access requirements when booking your tickets so that we can make sure your workshop is in an accessible space.
The majority of paths around the grounds are well surfaced on level ground, some activity will take place on grassed areas where some assistance may be required.
Parking - please advise us if you need a disabled parking space so that we can make sure enough spaces are allocated on the day.
E-mail your access requirements to email@example.com
Assistance dogs are welcome in all areas of the hall and grounds.
Are tickets for carers available?
Visitors with disabilities may have one accompanying carer free of charge. If you require a ticket for a carer, please get in touch firstname.lastname@example.org.
Will refreshments be available?
We have all of your food and drink needs covered! Light lunch options including delicious salads and sandwiches will be available to buy from the courtyard. Ormesby Hall cafe will also be open on the day.
Can children attend the festival?
The Make & Mend Festival is for guests aged 16 years and over. We consider the workshop content and the activities around the site to be suitable for older teenagers and adults. The festival is aimed at giving visitors a relaxing experience, some time out from their busy week and some creative therapy. We are therefore giving you full permission to have a little time to yourself away from your families and children – you deserve it!
I’m interested in running a workshop
All of our workshops for this year are now programmed. However, we are always interested in hearing from makers and workshop leaders, particularly those from the North East. If you have an activity that you think might complement our programme, please feel free to get in touch to be considered for future years.
Are dogs allowed at the Make & Mend Festival?
We can only allow registered assistance dogs at the festival.
I’m interested in having a stall at the festival
There will be a Maker Marketplace at the festival where guests can buy beautiful handmade products and craft items. If you are a maker or supplier of products that you feel would complement our festival, then please get in touch by e-mail email@example.com and let us know who you are and what you would plan to sell.
Do you take credit and debit cards
Yes we do! We also like cash, so all your purchasing options are covered.
Is there parking at the venue
There is free parking for festival guests at Ormesby Hall. Parking is limited so in order for us to be sure we have enough spaces you must book a parking space when buying your ticket. Early booking is recommended, if we run out of spaces a local park and ride service will be in place.
Do I need to bring anything?
Some cash or means of payment for lunch and refreshments is advisable. Sun protection is always a good idea too (fingers crossed you’ll need it!) as some of the activities will be outdoors. Other than that, just your lovely selves, a sense of curiosity and the intention to have a creative and relaxing day are all you need!
How do I get to the Make & Mend Festival?
Ormesby Hall is easy to get to, located just off Ladgate Lane in Middlesbrough - google directions can be found here the A66 in Stockton. Marton Train Station is a 15 minute walk away and there is a regular bus service.
What can I expect during the day
The festival will be packed with a range of craft workshops led by expert makers. You will also be able to relax in a yoga class, join in with our crafty social, visit the maker market, watch craft demonstrations, relax in the sunshine (that part is not guaranteed!) and immerse yourself in the joyful, creative atmosphere.
We have carefully created a programme which will help you take some valuable time for yourself, learn new skills and connect with other lovely, like-minded folk. Our beautiful venue is Ormesby Hall in Middlesbrough which will provide the perfect setting for a day of creativity and relaxation.
New for this year: We have created an online programme to extend your craft experience! Your festival ticket will give you access to the online programme during the week following the festival – activities will include the wonderful art of kintsugi, an introduction to crystals, origami, plus many more activities to boost your wellbeing and develop your creativity. For those not able to travel to the festival, digital only tickets are available.
This year we are also thrilled to bring you the Make & Mend Crafty Social which is a space to work on your current craft projects, get some advice, share your knowledge and chat with other crafters.
We will also be offering a number of workshops aimed at more experienced makers and those interested in turning their creative passion into a business.